Returns & Cancellations

Last updated: October 2026

We stand behind every bottle we sell. If a wine arrives damaged, corked, or flawed in any way, we will replace it or issue a full refund — no questions asked.

Damaged or flawed wine
Contact us within 7 days of delivery at jason.berry@amitiewines.com with your order number and a photo of the damaged or flawed bottle. We will arrange a replacement or issue a full refund including original shipping costs.

Order cancellations
Orders may be cancelled for a full refund if the request is made before the order has shipped. Email jason.berry@amitiewines.com as soon as possible — once an order has left our warehouse we are unable to cancel it.

Returns
Due to state and federal regulations governing the sale and shipment of alcohol, we are unable to accept physical returns of wine once an order has shipped. All sales are final after shipment. If you have any concerns about your order please contact us before it ships.

Pre-arrival orders
Pre-arrival orders may be cancelled for a full refund at any time before the wines arrive at our warehouse. Once wines have arrived and your order has been fulfilled, standard cancellation terms apply.

Questions
Email jason.berry@amitiewines.com — Jason replies personally.